Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to have the item back to us

SALE ITEMS ARE NON REFUNDABLE

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at buckleshoes1@gmail.com. Please note that returns will need to be sent to the following address: 

Unit 9

47 Sherborne Street

Manchester

M3 1EJ

If your return is accepted, we’ll send you instructions on how and where to send your package. 

You can always contact us for any return question at buckleshoes1@gmail.com.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 2 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at buckleshoes1@gmail.com.